Professional Experience

Summary of my skillset

Currently working as an Associate for Booz Allen Hamilton, I’m revamping the online training materials for an electronic health record application called the Joint Legacy Viewer as part of a larger program to modernize the electronic health records for active duty military and veterans. Using my User Experience Design background to determine the most appropriate training materials and the most convenient means to access them. Over the 10+ years prior to that, I had been designing a intuitive and engaging user experiences into software utilized by the intelligence community. Working on problems such as presenting as critical data without causing a cognitive overload, alerting users to important new data without agitating them, exposing features in an intuitive way that minimizes the need to read a software manual. I’ve enjoyed working directly with clients and engineers using agile and user experience design practices to come up with optimized solutions to the client’s needs. I am adept at paper prototyping as well as working up rapid prototypes in Bootstrap, Foundation, and/or AngularJS in order to get the feedback loop started as quickly as possible. I can conduct user tests that shed light on otherwise undetected problems and then collaborate with stakeholders to develop solid solutions. I always look forward to meeting a new challenge.

Booz Allen Hamilton: Sr Multi-Media Designer

7/2017 – Present

Working as a consultant designing computer based training for a government electronic health record modernization project. In this role, I am not only designing the training courses, but the processes for integrating training material development with the software development lifecycle as well as streamlining the entire web based training environment.

A little back story about my employment from 2003  to 2017

In September of 2003 I started working as a consultant for a company named Skarven Enterprises, Inc. The company produced software for the intelligence community and I was brought in to add some polish to their UI work. In 2005, I was hired on full time and in 2008 Skarven was purchased by Boeing along with it’s sister company, Kestrel. Then in 2016, Boeing spun off our offices with the rest of it’s intelligence services into a wholly owned subsidiary called Boeing Intelligence & Analytics.

Boeing Intelligence & Analytics: Sr UX/UI Designer

1/2016 – 2/2017

Designing engaging and intuitive user interfaces that meet the needs and concerns of users, the customers, and production engineers.

Click here for more details about my experience with BI&A.

Boeing: Requirements Manager

8/2013 – 1/2016

Working as a liaison between clients and developers, making sure everyone understands what is expected and what can be achieved. Much of the task has been to create realistic estimates that get to the heart of what the client needs and to help design the most cost effective way to provide the solution.

Click here for more information about my experience as a Requirements Manager at Boeing

Boeing: User Experience Design Manager

3/2009 – 1/2016

Heading up a team of UI designers who tasked with creating analytic software,  training and marketing materials, and generally fantastic user experiences.

Click here for more information about this experience at Boeing.

Skarven Enterprises, Inc. : “The designer”

9/2003 – 3/2009

Working with software engineers to create analytic tools for the intelligence community. My role was, essentially, to make the software products  more intuitive and appealing to the end users. Other responsibilities included designing instruction manuals, training slides and marketing materials.

Click here for more information about my experience at Skarven.

AT&T Labs: Online Marketing Designer for 1-800-CallATT.

9/2001 – 9/2003

Sole designer for the 1-800-CallATT web site. Designer and developer of numerous Flash based advergames.
Part time designer for assorted AT&T web projects.

Click here for more information about my experience at AT&T Labs

Freelance Designer

6/2001 – 9/2001

Most notable in this time period was the creation a Flash based splash page for the Parsons School of Design website. Not sure when they finally took it down, but it was up there for a few years.

Click here to play the Flash animation I did for Parsons

MaMaMedia.com: Illustrator, animator, designer.

1/2001 – 6/2001

Designed, illustrated, and animated characters for a fun and educational web site for kids.

Click here for more information about my experience at MaMaMedia

 

Patent award

1/2012

Listed as an inventor on patent #8,099,691. Systems and methods for propagating alerts via a hierarchy of grids.

 

Web master www.monmouthboatclub.org

1/2013 – Present

Designed and maintain a WordPress based site that makes it possible for a wide range of contributors to collaborate in keeping the site fresh and up to date. This historic club is volunteer based and giving easy editorial access to those with something to add has been a rewarding experience.